HP Print and Scan Doctor can help with the following printer issues:Īn error occurred communicating with the scanning deviceĪn error occurred while communicating with the HP imaging device If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning, and follow the instructions HP Print and Scan Doctor provides. If your printer is not listed, turn your printer/scanner on and click Retry. After downloading and once you have HP Print and Scan Doctor open click Start, and then choose your printer. You can even troubleshoot connectivity errors right from the interface. HP Print and Scan Doctor is designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease. HP Print and Scan Doctor provides you with a fix for several common HP printer/scanner issues and more.
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